Designing Your Trip
Every journey is personal — and so is the way we plan it. Whether you’re dreaming of a luxury escape, a bespoke honeymoon, or a family adventure, we tailor each trip to match your preferences, pace, and personality.
Our goal is simple: to plan your holiday perfectly and execute it flawlessly. From your first conversation with us to the moment you return home, your dedicated travel expert will be by your side — offering guidance, support, and insider insight every step of the way.
How It Works: Our 8-Step Planning Process
Spark Your Imagination
Browse our curated trip ideas online. Then tell us where you want to go — and how you want to feel. We’ll listen closely to understand your travel style, preferences, and deal-breakers. From there, we begin crafting your ideal journey with unmatched attention to detail.
Step 01
Choose Where & When
Once you’ve decided where and when to travel, we tap into our trusted global network to shape the foundation of your trip. We’ll shortlist hotels, map out the flow (how many nights, in what order), coordinate flights and transfers, and suggest experiences worth your time. You’ll receive a first-look itinerary with a ballpark price.
Step 02
Review Your First Draft
Your initial proposal outlines where you’ll go and where you’ll stay each night. You’re free to tweak it, swap elements, or request something entirely new. We won’t move forward until you’re 100% happy with the plan.
Step 03
Refine the Details
Once confirmed, we handle all bookings — flights, hotels, transfers, guides, and experiences. This is where the magic happens: we add the thoughtful touches that make your trip truly yours.
Step 04
Confirm & Secure Your Trip
We’ll collect a booking deposit and share your final itinerary. Full payment is due 30–90 days before departure. A month before you travel, you’ll receive your complete Bespoke Travel Documents.
Step 05
Access Your Travel Kit
Download the Umapped app to access your itinerary, confirmations, and travel documents in one place. Relax, enjoy — and don’t forget to share your journey with us.
Step 06
Journey with Confidence
While you travel, our handpicked local partners will take care of you on the ground. And if you need help at any point, we’re just a call away — ready to support you until you’re safely home.
Step 07
Reflect & Reconnect
We’ve been following your journey (and loving your Instagram updates). Once you’re back, we’ll connect to hear all about it. Your feedback helps us improve, and it helps us understand you better — so we can suggest the perfect next escape.
Step 08